Like any other business, funeral homes have their share of bad seeds. And since they offer a service that is used by people who are facing the most vulnerable moment of their life, it is unethical for them to manipulate people at such time. So, how do you differentiate a bad from a good funeral director Kendall, FL? Here are some tips.
In-person meeting pressure
When a loved one passes away, the family members are in shock, even when the person was sick for long. So, they are at their most vulnerable state of mind and thus can easily fall into manipulation by others. Hence, what a bad funeral director will try to do when you call up for the first time, is not give you enough information to make an informed choice. They will give you vague information, and then tell you why they can’t talk in detail and lastly will insist that you must visit them or meet in person to get full information. The reason why such directors insist on meeting face to face is because they know that the family members are tired and emotionally drained; so if they spent nearly 2 hours with them discussing about the various aspect and budget of the funeral, they will be more susceptible to closing the deal because they won’t like to go through this again with another funeral director.
Doesn’t tell you about the cost-effective options
A bad funeral director’s main aim is to make money out of grieving relatives. So, the first thing they will do is upsell every option available. From the coffin to the flowers, they will only show you options that are most profitable to the funeral home. One of the ways they do it is by starting with mid-range options and then going up. Unless you probe deep, or if you have done your research before, there is no way to know if cheaper options are available or not. They bank on the sentiment of the relatives who won’t like to be labeled as “cheap” by asking for lower options.
Manipulative language
The third arsenal in the hands of bad funeral directors is manipulative language. Most of the time it will be subtle, and the emotionally disturbed relatives of the deceased person will not be able to discern it. Most of the time, the language will put them on a guilt trip because it will be like “yes there is a cheaper option, but he could have wanted the best” or “are you sure you want a particleboard coffin? Most people choose this one”. We all want the best for our loved ones, and they will play on this feeling to get the maximum profit out of you.
Embalming is a must
Embalming is the costliest part of the funeral and many will insist that it is a requirement, which is so not true. Embalming is required only when a body is buried above ground like a vault or mausoleum. So, stick with the funeral directors Kendall, FL who tell you that it is not necessary and discard those that insist on it.
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